Privacy

What we collect

• Account data: email address, username, display name, and anything you choose to add to your profile.
• Listing data: titles, descriptions, tags, prices, preview images and the files you offer for download.
• Declarations: the claim you make, when you made it, and enough request detail to back up that record later.
• Process files: anything you voluntarily upload to support a listing.
• Checks: when we look at a listing, what you send back, reports you file, and any decision that affects you.

Who can see what

Access is enforced by account permissions in the database, not just by hiding buttons:

• The public sees published listings, artist profiles, labels, declarations, and the fact that process files exist.
• You see everything on your own account, including your process files, any closer look we asked for, and any decision that affects you.
• People looking at a case see what they need for that case.
• Nobody outside BHFHsees your private process files, and no artist ever sees another artist’s.

What stays internal

We do not publish internal scores, or how we pick listings to look at. The public label is explained in words.

Process files

Process files often contain unfinished work, other clients’ jobs, and notes. We keep them private, separate from the shop. Shoppers see that files exist, not the files, and not their names.

We do not use your evidence or your artwork to train machine learning models.

Reporting

If you report a listing we record that you filed it. The creator you reported is not told who reported them.

Retention

You can delete listings and process files at any time. The record of a closer look, or of a decision that affected you, is kept. Profiles are closed rather than erased so those records still have a name on them.

Your choices

• Identity and phone verification are optional.
• Process files are optional.
• You choose whether each process file is public.
• You can request a copy of your data or ask us to close your account.